ChevronWP7 Releases Updated 'Walshed Phone Support Tool' to resolve Mango Update Issues

We really feel for all of the people who got stuck with those "Walshed" phones and even moreso for ChevronWP7, who has been working constantly to help those affected users out. Now it appears Walshed phones that were eventually set on the right path to official NoDo righteousness are suffering from new complications with the Mango developer update. Rafael Rivera took to the App Hub Forums to brief everyone on the issue:

For those who were on the ChevronWP7 track, we're noticing problematic updates linked to the incorrect use of the Walshed Phone Support Tool. More specifically, lots of folks misread (or didn't read at all) the instructions and did not select all the languages present on the phone. (Most simply selected English.)

In case you don't remember, you were supposed to select all of the languages already installed on your phone before using the Walshed Phone Support Tool. Since most apparently didn't, that is the main cause of this new Mango update issue. Well now Rivera has updated the post with links to an updated version of the Support Tool as well as new instructions for those affected.

So first of all, download the revised Support Tool (32-bit here, 64-bit here). Now go ahead and read the instructions below:

Instructions:

1. Download the appropriate tool for your machine.
2. Check your phone's OS version (Settings -> About -> More Info).
• If your phone is 7390 or less, simply execute WPST.exe
• If your phone is at 7392, execute WPST.exe with the command line parameter -ididntreadtheinstructions.
• If your phone is at anything higher than 7392, you should stop and restore to one of the aforementioned versions.
3. Select all the installed languages on your phone. (See the tool for instructions.)
4. Click continue and wait for completion.
5. Try updating to Mango again.

Good luck and we hope you can finally get your Mango on if you were stuck before. Oh and make sure you thank ChevronWP7 if you do!

Via: Twitter (@WithinRafael)
Source: App Hub Forums